Updating databases

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Updating databases

Updating the database service - is the process of getting confirmed information about customers, partners.
Since to date information quickly losing its relevance, change phone numbers, addresses, managers need to be able to have relevant information. Contact center operators carry telephone calls, with which, the base contact is provided in a structured electronic format, updated in the right format.
You get:
• The urgency of the base;
• Acting in a certain timeline;
• Information is provided in a common format;
• Reporting of calls, the outcome of negotiations.